Technical documentation is often a last minute effort, especially for smaller companies. We can help you to improve your planning for good quality user documentation and help systems. We can also advise on authoring tools, content management and source control approaches, all of which can be a lot less expensive to implement than you might think.
We have experience with all major technical authoring tools, and have also migrated companies to DITA and XML-based publishing. We do not advocate one approach; we advocate the approach that we believe is best for you.