We can help with all aspects of your writing, and provide unrivalled quality and added value to your end-user documentation. We have significant expertise in the following:
- Installation, Administration and Configuration guides
- User instruction guides
- Tutorial guides
- Online and HTML help systems for software
Unlike many other technical writing companies, who unwittingly produce reference guides to your products, we take a task-based approach to documentation. Whenever possible, we learn from you and your customers about how the software is used, and translate that into user documentation based on use cases and real-life applications. This added value approach increases user satisfaction and decreases support costs, which benefits your business.